Thank you for shopping at Delzzo. We are committed to delivering your orders quickly and securely. Below are the terms and conditions that constitute our Shipping Policy.

    1. Order Cut-Off Time

    • Order Cut-Off Time: 5:00 PM (EST / Eastern Standard Time)
    • Orders placed before 5:00 PM will begin processing on the same business day. Orders placed after 5:00 PM will be treated as received on the following business day.

    2. Handling & Transit Time

    Our reliable delivery timeline is split into two parts: handling time and transit time.

    • Order Handling/Processing Time: 0 – 1 Business Day (Monday – Saturday)
    • Transit/Shipping Time: 1 – 3 Business Days (Delivered via trusted carriers within the United States)
    • Total Estimated Delivery Time: 1 – 4 Business Days from the date of purchase.

    3. Shipping Rates & Costs

    We offer affordable shipping rates and clear thresholds for free shipping based on your total order value:

    • Orders Under $100: A flat shipping fee of $7.99 applies.
    • Orders Over $100: We offer FREE Shipping on all orders.

    4. Shipment Confirmation & Order Tracking

    Once your order has been dispatched, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will become active within 24 hours of shipment, allowing you to monitor your package directly on our website or the carrier’s portal.

    5. Delivery Address Changes

    If you need to change your delivery address, please contact us at support@delzzo.com within 2 hours of placing your order. Once the package has been processed or shipped, we cannot change the shipping address.

    6. Damaged or Lost Packages

    If you receive a product that was damaged during transit or if your tracking info shows “delivered” but you haven’t received it, please contact our support team immediately with your order number.

    Contact Information

    For any questions regarding your order shipment or custom delivery requests, feel free to reach out to our team:

    Address: 312 Midland Court West, New York, New Jersey 07093, United States

    Email: support@delzzo.com

    Phone: +18123698690