Welcome to Delzzo (the “Website”). These Terms and Conditions (“Terms”) govern your use of our Website, located at https://delzzo.com/, and the purchase of any products from us. By accessing or using our Website, you agree to be bound by these Terms. Please read them carefully before making a purchase.

    1. Business Information

    • Company Name: Delzzo
    • Official Website: https://delzzo.com/
    • Address: 312 Midland Court West, New York, New Jersey 07093, United States
    • Email: support@delzzo.com
    • Phone: +18123698690

    2. Eligibility & Website Use

    By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You agree not to use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction while using the Website.

    3. Product Display & Pricing

    • We make every effort to display the colors, textures, and images of our dog toys as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be completely accurate.
    • All prices for products are listed in USD (United States Dollars) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

    4. Billing & Account Information

    • All payments on our store are securely processed through Stripe. We accept Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay.
    • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to refuse or cancel any order you place with us if we suspect fraudulent behavior.

    5. Shipping & Delivery

    Your purchases are subject to our Shipping Policy, which includes:

    • Order Cut-Off Time: 5:00 PM (EST)
    • Handling Time: 0 – 1 Business Day (Monday – Saturday)
    • Transit Time: 1 – 3 Business Days within the United States.
    • Shipping Cost: Flat rate of $7.99 for orders under $100; Free shipping for orders over $100.

    6. Returns, Cancelations, & Refunds

    Your purchases are also governed by our Return and Refund Policy:

    • You may initiate a return within 30 days of receiving your product.
    • Approved refunds will be credited back to your original payment method via Stripe within 7 business days.

    7. Limitation of Liability

    Delzzo, our directors, employees, or affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of the Website or any products procured using the service.

    8. Governing Law

    These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law principles.

    9. Changes to Terms and Conditions

    We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes.

    10. Contact Information

    Questions about the Terms and Conditions should be sent to us at support@delzzo.com.